diff --git a/csharp/App/Backend/Websockets/RabbitMQManager.cs b/csharp/App/Backend/Websockets/RabbitMQManager.cs
index 1238aa621..6402eb671 100644
--- a/csharp/App/Backend/Websockets/RabbitMQManager.cs
+++ b/csharp/App/Backend/Websockets/RabbitMQManager.cs
@@ -125,7 +125,7 @@ public static class RabbitMqManager
                                     Seen = false
                                 }; Console.WriteLine("Add an alarm for installation "+installationId);
                                 // Send replace battery email to support team if this alarm is "NeedToReplaceBattery"
-                                if (alarm.Description == "NeedToReplaceBattery")
+                                if (alarm.Description == "NeedToReplaceBattery" || alarm.Description == "2 or more string are disabled")
                                 {
                                     Console.WriteLine("Send replace battery email to the support team for installation "+installationId);
                                     string recipient = "support@innov.energy";